Terms and conditions

Terms and Conditions

1. Introduction

Welcome to NovanceAI, a service provided by OMDEVARAM TECH PRIVATE LIMITED (“Company”, “we”, “us”, or “our”).

By accessing or using our services, you (“User”, “you”, or “your”) agree to comply with and be bound by the following Terms and Conditions (“Terms”).

Please read these Terms carefully before using our services.

 

2. Definitions

“Credit Information”: Refers to your credit information, including credit scores and credit history, obtained from credit bureaus such as Experian Credit Information Company of India Private Limited (“Experian”).

“Services”: Refers to the credit score improvement and advisory services, credit score monitoring, and related financial products and services offered by the Company.

 

3. Consent for Accessing Credit Information

By using our Services, you hereby appoint the Company as your authorized representative to:

· Access and retrieve your Credit Information from Experian on a monthly basis.

· Use this information to fetch your credit report and to offer relevant financial products and services.

You acknowledge and agree that:

· The credit bureau shall not be liable for providing your Credit Information to the Company, and you will not raise any claims against them.

· This consent is given voluntarily and can be withdrawn at any time by informing the Company through our registered office address, website, assigned email ID, or mobile application.

 

4. Use of Services

The Company provides financial products and services in partnership with various lending partners. By using our Services, you agree to the following:

a. Marketing Communications

You consent to receive marketing and promotional communications via SMS, WhatsApp, email, and phone calls from the Company, its affiliates, and partners.

You can opt out of these communications at any time by contacting our support team.

b. Data Use and Processing

You authorize the Company and its affiliates to:

· Access your Know Your Customer (KYC) data from the Central KYC Records Registry.

· Retrieve Goods and Services Tax (GST) returns and related financial information from authorized agencies.

This is for the purpose of verifying your personal and financial data.

 

5. Confidentiality and Data Protection

The Company shall:

· Use your Credit Information solely for the purposes specified in these Terms.

· Protect and keep confidential your Credit Information both online and offline.

· Destroy, purge, or erase your Credit Information immediately upon completion of the transaction or the purpose for which it was procured.

 

6. Limitation of Liability

You agree that:

· The Company and its partners are authorized to access your credit data from Experian or any other agency authorized by the Reserve Bank of India (RBI).

· Credit bureaus and other authorized agencies may process and use your data and furnish this information to other registered users, including banks and financial institutions, as permitted by RBI regulations.

· The Company shall not be liable for any loss, claim, liability, or damage arising out of or in any way related to:

o The delivery of your Credit Information to the Company, or

o Any use, modification, or disclosure of your Credit Information by the Company.

 

7. Amendments

The Company reserves the right to modify these Terms at any time.

Any changes will be effective immediately upon posting on our website. Your continued use of the Services after any such changes constitutes your acceptance of the updated Terms.

Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.